Shipping policy

Last updated: March 9, 2026

Thank you for shopping with LIVIVITA!
We deliver across India with care 
and speed. 🚚

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ORDER PROCESSING TIME
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- Orders are processed within 
  24-48 hours of being placed
- Orders placed on Sundays or public 
  holidays are processed the 
  next business day
- You will receive a confirmation 
  email/SMS once your order 
  is dispatched

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DELIVERY TIME
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- Metro cities (Delhi, Mumbai, 
  Bangalore, Chennai, Hyderabad, 
  Kolkata): 3-5 business days
- Other cities & towns: 
  5-8 business days
- Remote areas: 7-10 business days

Note: Delivery times may vary during 
festivals, public holidays or due to 
unforeseen circumstances.

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SHIPPING CHARGES
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- FREE shipping on all orders ✅
- No hidden charges
- What you see is what you pay

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CASH ON DELIVERY (COD)
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- COD is available on all orders 
  across India ✅
- Please keep exact change ready 
  at the time of delivery
- COD orders may take 1 extra 
  business day to process

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ORDER TRACKING
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- Once your order is shipped, you 
  will receive a tracking number 
  via email or SMS
- You can use this tracking number 
  to track your order on our 
  shipping partner's website
- For tracking help, contact us at 
  support@livivita.com

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WRONG ADDRESS
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- Please make sure your shipping 
  address is correct before placing 
  your order
- LIVIVITA is not responsible for 
  orders delivered to wrong addresses 
  provided by the customer
- If you notice an error, contact us 
  at support@livivita.com within 
  12 hours of placing your order

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UNDELIVERED ORDERS
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- If delivery is attempted but 
  unsuccessful, our delivery partner 
  will try again up to 2 more times
- If still undelivered, the order 
  will be returned to us
- We will contact you to rearrange 
  delivery or issue a refund

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DAMAGED ORDERS
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- If you receive a damaged or 
  tampered package, please:
  1. Take a photo immediately
  2. Contact us within 24 hours at 
     support@livivita.com
  3. We will arrange a replacement 
     or full refund

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CONTACT US
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For any shipping related queries:

📧 support@livivita.com
📍 Ghaziabad, UP 201014, India
⏰ Response within 24 hours