Shipping policy
Last updated: March 9, 2026
Thank you for shopping with LIVIVITA!
We deliver across India with careΒ
and speed. π
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ORDER PROCESSING TIME
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- Orders are processed withinΒ
Β 24-48 hours of being placed
- Orders placed on Sundays or publicΒ
Β holidays are processed theΒ
Β next business day
- You will receive a confirmationΒ
Β email/SMS once your orderΒ
Β is dispatched
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DELIVERY TIME
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- Metro cities (Delhi, Mumbai,Β
Β Bangalore, Chennai, Hyderabad,Β
Β Kolkata): 3-5 business days
- Other cities & towns:Β
Β 5-8 business days
- Remote areas: 7-10 business days
Note: Delivery times may vary duringΒ
festivals, public holidays or due toΒ
unforeseen circumstances.
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SHIPPING CHARGES
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- FREE shipping on all orders β
- No hidden charges
- What you see is what you pay
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CASH ON DELIVERY (COD)
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- COD is available on all ordersΒ
Β across India β
- Please keep exact change readyΒ
Β at the time of delivery
- COD orders may take 1 extraΒ
Β business day to process
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ORDER TRACKING
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- Once your order is shipped, youΒ
Β will receive a tracking numberΒ
Β via email or SMS
- You can use this tracking numberΒ
Β to track your order on ourΒ
Β shipping partner's website
- For tracking help, contact us atΒ
Β support@livivita.com
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WRONG ADDRESS
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- Please make sure your shippingΒ
Β address is correct before placingΒ
Β your order
- LIVIVITA is not responsible forΒ
Β orders delivered to wrong addressesΒ
Β provided by the customer
- If you notice an error, contact usΒ
Β at support@livivita.com withinΒ
Β 12 hours of placing your order
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UNDELIVERED ORDERS
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- If delivery is attempted butΒ
Β unsuccessful, our delivery partnerΒ
Β will try again up to 2 more times
- If still undelivered, the orderΒ
Β will be returned to us
- We will contact you to rearrangeΒ
Β delivery or issue a refund
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DAMAGED ORDERS
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- If you receive a damaged orΒ
Β tampered package, please:
Β 1. Take a photo immediately
Β 2. Contact us within 24 hours atΒ
Β Β Β support@livivita.com
Β 3. We will arrange a replacementΒ
Β Β Β or full refund
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CONTACT US
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For any shipping related queries:
π§ support@livivita.com
πΒ Ghaziabad, UP 201014, India
β° Response within 24 hours