Shipping policy
Last updated: March 9, 2026
Thank you for shopping with LIVIVITA!
We deliver across India with care
and speed. 🚚
─────────────────────────────────────
ORDER PROCESSING TIME
─────────────────────────────────────
- Orders are processed within
24-48 hours of being placed
- Orders placed on Sundays or public
holidays are processed the
next business day
- You will receive a confirmation
email/SMS once your order
is dispatched
─────────────────────────────────────
DELIVERY TIME
─────────────────────────────────────
- Metro cities (Delhi, Mumbai,
Bangalore, Chennai, Hyderabad,
Kolkata): 3-5 business days
- Other cities & towns:
5-8 business days
- Remote areas: 7-10 business days
Note: Delivery times may vary during
festivals, public holidays or due to
unforeseen circumstances.
─────────────────────────────────────
SHIPPING CHARGES
─────────────────────────────────────
- FREE shipping on all orders ✅
- No hidden charges
- What you see is what you pay
─────────────────────────────────────
CASH ON DELIVERY (COD)
─────────────────────────────────────
- COD is available on all orders
across India ✅
- Please keep exact change ready
at the time of delivery
- COD orders may take 1 extra
business day to process
─────────────────────────────────────
ORDER TRACKING
─────────────────────────────────────
- Once your order is shipped, you
will receive a tracking number
via email or SMS
- You can use this tracking number
to track your order on our
shipping partner's website
- For tracking help, contact us at
support@livivita.com
─────────────────────────────────────
WRONG ADDRESS
─────────────────────────────────────
- Please make sure your shipping
address is correct before placing
your order
- LIVIVITA is not responsible for
orders delivered to wrong addresses
provided by the customer
- If you notice an error, contact us
at support@livivita.com within
12 hours of placing your order
─────────────────────────────────────
UNDELIVERED ORDERS
─────────────────────────────────────
- If delivery is attempted but
unsuccessful, our delivery partner
will try again up to 2 more times
- If still undelivered, the order
will be returned to us
- We will contact you to rearrange
delivery or issue a refund
─────────────────────────────────────
DAMAGED ORDERS
─────────────────────────────────────
- If you receive a damaged or
tampered package, please:
1. Take a photo immediately
2. Contact us within 24 hours at
support@livivita.com
3. We will arrange a replacement
or full refund
─────────────────────────────────────
CONTACT US
─────────────────────────────────────
For any shipping related queries:
📧 support@livivita.com
📍 Ghaziabad, UP 201014, India
⏰ Response within 24 hours